Broken, Hacked, or Stuck?

Website Repair, Recovery, and Migration Services in Cape Girardeau, MO

If your website is broken, hacked, abandoned by your last developer, or stuck on a platform that can't do what you need, you're in the right place. B&B Media is a web design and development agency based in Cape Girardeau, MO, and fixing websites like yours is something we do all the time.

We see it a lot. A business has a site they like, but the developer who built it disappeared. Or it got hacked. Or it's built on Wix or Squarespace and they've hit a wall. Or the company hosting it shut down and took the site with it.

Here's the bottom line: in a lot of these cases, we can help. We've recovered abandoned sites, cleaned up hacked ones, and moved countless websites onto WordPress, and once your site is back on its feet, we host it, protect it, and keep it running.
Person typing on a laptop with shield and lock icons, representing hacked website repair and security
Web developer typing at a desktop and laptop while working on WordPress website repair

Fix It Right

Website Repair Services

A website can break for a bunch of reasons. A plugin update goes wrong, a theme stops working, the site starts throwing errors, or Chrome suddenly shows a "Not Secure" warning to every visitor. Whatever happened, our website repair services get things working again.

Here's what we commonly fix:

If you're searching for someone to "fix my website" or "fix my WordPress website," we can usually take a look quickly and tell you what's going on in plain English. WordPress website repair is one of the most common calls we get, and our WordPress repair service covers everything from a single broken page to a site that won't load at all.

Business owner meeting with a web developer to talk through website repair options

Get It Back

Website Recovery for Abandoned and Lost Sites

Believe it or not, we get calls all the time from people who can't get into their own website. Sometimes a freelancer from UpWork or Fiverr built the site, hosted it, and then stopped answering. Other times a small web company sold out or closed up shop, and the website either went with it or is still live with nobody to call about it.

If this sounds familiar, here's how we can help:

Recovery is usually pretty simple and inexpensive for smaller sites. Bigger sites or online stores can take more work, but it's rarely impossible. Either way, we're happy to give it a try.

Smiling business owner checking his recovered website on a laptop in a café

Clean It Up

WordPress Malware Removal and Hacked Website Repair

Finding out your site was hacked is stressful. Maybe it's redirecting visitors somewhere sketchy, showing spam pages, or got flagged by Google. If you've found yourself searching "WordPress website hacked" or "fix hacked website" late at night, you're not alone. Take a breath. A hacked website can almost always be cleaned up, and we can usually get started right away.

Our WordPress malware removal service starts by figuring out how the attackers got in. Then we remove the malicious code and spam content, close the hole they used, update everything that's out of date, and lock the site down so it doesn't happen again. Our WordPress malware removal services also include malware scanning afterward to make sure nothing was left behind.

Once it's clean, we can host and monitor it for you going forward. Every site we host gets security monitoring, updates, and backups, and we keep a close eye on bot traffic and attacks for every client. You can read more about that in our post on how we're fighting DDoS, card testing, and bot traffic.

Logos for Wix, Squarespace, Drupal, Shopify, Joomla, and Magento moving to WordPress and WooCommerce

Move It Over

Website Migration Services

Sometimes a website isn't broken, it's just on the wrong platform. Wix, Squarespace, and other site builders are fine to start with, but a lot of businesses outgrow them fast. Our website migration services move your site to a platform that can actually keep up with you.

Here's what we can move:

Our WordPress migration service is about more than just copying pages over from one platform to another.

Before anything moves, we build a redirect map and set up 301 redirects from your old URLs to your new ones, so the rankings and traffic you've built come with you. A careless migration can wipe out years of search visibility overnight, which is why every move we handle includes website migration SEO services, not just the technical transfer.

Whether you need a website migration agency for a big project, a WordPress migration expert for a quick move off Squarespace, or a website migration consultant to help you plan it out, we'll walk you through the whole thing.

One Roof, Every Piece

Repaired, Hosted, and Protected Under One Roof

A lot of companies will fix your site and move on, and then you're right back where you started the next time something breaks. We don't work that way.

Once your site is repaired, recovered, or migrated, we can host it, back it up daily, update it, and keep an eye on it for you. Ongoing website repair and maintenance means small problems get caught before they turn into big ones. We host every single site we build, and we treat the sites we rescue the same way. You get one team, one number to call, and a real person who already knows your website.

If your site is too far gone to save, or it's time for something new, we can also build you a fresh one through our WordPress website development service.

How It Works

Our Repair and Recovery Process

Every situation is a little different, but most projects follow the same basic steps:
01
Assess
We figure out what's wrong, what you have access to, and what your options are.
02
Quote
We give you a clear price and timeline before any work starts.
03
Backup
We save a copy of whatever's there before we touch anything.
04
Fix or Move
We repair, clean up, recover, or migrate your site.
05
Protect
We update everything, close security holes, and set up monitoring, backups, and regular updates.
06
Verify
Once the work is complete, we test load time, forms, links, and search engine ranking signals to make sure everything is working the way it should.

Close to Home

Website Help for Southeast Missouri and Beyond

We're based in Cape Girardeau and work with businesses in Jackson, Perryville, Ste. Genevieve, Sikeston, Poplar Bluff, and across Southeast Missouri. We also help clients all over Missouri and in other states, including North Carolina, Texas, Colorado, and Hawaii.

When your website is down, the last thing you want is to be stuck on hold or waiting days for an email back. Being a small, local team means you can actually reach the person working on your site, and we'll explain what's happening without the tech talk.

Smiling couple looking at their phone together in a local coffee shop

What Our Clients Are Saying

Common Questions

Frequently Asked Questions

My website was hacked. What should I do first?

Don't panic, and don't start deleting things. Change your WordPress and hosting passwords if you can, then reach out to us. We'll make a backup, figure out how the attackers got in, and clean things up from there. The sooner we can take a look, the better.

In a lot of cases, yes. If you still have WordPress admin access, we can usually copy your site and move it to our servers. If the site is gone, we may be able to rebuild it from the Internet Archive. Every situation is a little different, so the best first step is to reach out.

It depends on how big your site is, what platform it's on now, and how much content needs to come over. A small site moving from Squarespace or Wix costs a lot less than a large site with thousands of pages or an online store. We'll give you a clear quote before any work starts.

Not if it's done right. We set up redirects from your old URLs to your new ones and keep your page titles, content, and structure in mind during the move. That way search engines know exactly where everything went.

Yes. Most of the repair, recovery, and malware removal work we do is on sites someone else built. WordPress repair is our specialty, so as long as your site is on WordPress, or we can move it to WordPress, we can usually help.

Yes. We move sites from Wix, Squarespace, and other site builders to WordPress all the time. You'll end up with a site you fully own and control, with a lot more room to grow.

Yes. We can host your site and handle updates, backups, security monitoring, and support going forward, so you're not stuck dealing with the same problems again.

Two small business owners reviewing their website on a laptop while packing an order

Ready When You Are

Let's Get Your Website Back on Track

Whether your site is broken, hacked, missing, or just stuck on the wrong platform, you don't have to figure it out alone. We'll take a look, explain your options, and get things working again. Tell us a little about what's going on using the form below, and we'll be in touch soon.